As part of the SMBA Sales Marketing & Business Administration and SEB Services Excellence for Business Programs at ILAC International College in Vancouver, BC.

Currently teaching the following courses to international students:

Professional Communication
Careers, Resumes and Interviewing - Professional Communication in Today's Digital Social and Mobile World - Mastering Team Skills and Interpersonal Communication

Customer Service Skills
Customer Service solutions - Proven tools to outstanding Customer Service - Emotional Intelligence in customer service - Human Behaviour

Organizational Behaviour
Motivation - Leader behaviour and power - People Skills - Interpersonal communication - Group structure and processes - Attitude development and perception - Change processes - Conflict and negotiation - Work design

Integrated Brand Promotion
Marketing and Communication plan - Personal Branding - Media Planning  - Sales - Social Media

Social Media and Digital Marketing
Digital Marketing Foundations - SEO - Analytics - Email Marketing - Paid Search Marketing - Social Media - Digital Strategy